| Zenput applications support the most recent major releases of web browsers and desktop/mobile operating systems. We provide this Standard End of Life (EOL) policy for transparency and reserve the right to make exceptions for security reasons or conflicts. This guide covers all supported platforms, device requirements, and operational best practices. |
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Supported Mobile Operating Systems
Important: Zenput will support all new versions of supported OS's 30 days after their release.
Operating System |
Supported Versions |
Notes |
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Not Supported: Chromebooks, Amazon Kindle/Fire Devices, or devices running Harmony OS |
Zenput will fully support the 7 most recent major versions of Android. | |
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Zenput will fully support the 3 most recent major versions of iOS. | |
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No longer Supported: Windows 10 v10.0.17134 |
Zenput supports any Windows version maintained for Enterprise by Microsoft. We adopt Microsoft's support policy. |
Mobile Device Requirements
All mobile phones and tablets must meet these minimum requirements for optimal Zenput performance:
| 📷 Camera | Back-facing camera required |
| 💾 Memory | Minimum 2 GB RAM |
| 📱 Storage | Minimum 16 GB Storage |
| 📶 Bluetooth | Required if using BLE hardware (probes and/or printers) |
Mobile Application Requirements
Zenput follows a structured deprecation policy for mobile applications. Once yearly, we deprecate versions over 2 years old.
Support Level |
Timeline |
Description |
| ✅ Fully Supported | 0-3 months | Applications are fully supported and expected to operate normally outside of bug fix updates. |
| 🔄 Soft Deprecation | 3-18 months | Applications are supported but may experience issues. Updating to the latest version is highly recommended. |
| ⚠️ Deprecated | 18-23 months | Applications will continue to work for up to 6 months from the most recent release date. |
| ❌ Fully Unsupported | 24+ months | Applications will not work or open until updated. |
Supported Web Browsers
Browser Support Policy: Zenput supports all new browser versions within 7 days of release and maintains support for the last 2 releases of each browser. ⛔️ Internet Explorer is NOT supported. Please use one of the browsers listed below.
- Chrome - the two latest released versions.
- Safari - the two latest released versions on iOS & iPadOS.
- Firefox - the two latest released versions.
- Microsoft Edge - the two latest released versions.
Supported Hardware Partners
🖨️ Label Printers
Zenput Labels works with the following Zebra printer models:
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🌡️ Temperature Monitoring Probes
For more information on each option, please visit this article.
| ThermoWorks |
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| Cooper-Atkins |
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| TempAlert (SmartSense) |
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Operational Requirements & Best Practices
Zenput's mobile application is deployed for your authorized employees on devices you own and manage. Due to this model, we recommend following industry best practices to ensure optimal security and performance.
By not following these recommendations, you assume risk. Zenput disclaims liability for damage resulting from operational decisions that don't follow these best practices.
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Ensure devices running Zenput are managed using MDM software and follow industry best practices. |
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Ensure operating systems and software are kept up-to-date to the most recent version available. |
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Ensure devices are not rooted or jailbroken to prevent malicious software and protect locally stored Zenput data. |
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Ensure backups including Zenput data are appropriately protected to prevent PII or confidential data compromise. |
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Ensure safety of application screenshots to prevent disclosure of PII or company confidential data. |
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Ensure only appropriate SSL certificates are trusted, potentially using certificate pinning to prevent traffic interception. |
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Use appropriate proxy/firewall/allowlist to only access trusted applications. See our IP & DNS Addresses documentation. |
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Limit access to mobile devices and Zenput application to authorized users only. |
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