System Requirements for Mobile OS, Web Browser, Hardware partners, and Device support

Note: We recommend keeping all Crunchtime Ops Execution Mobile applications on the most recent available version at all times. Our support team will recommend updating as a first step during troubleshooting.

Ops Execution applications support the most recent major releases of web browsers and desktop/mobile operating systems. We provide this Standard End of Life (EOL) policy for transparency and reserve the right to make exceptions for security reasons or conflicts. This guide covers all supported platforms, device requirements, and operational best practices.

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Supported Mobile OS
Mobile Device Requirements
Mobile Application Requirements
Supported Web Browsers
Supported Hardware Partners
Operational Requirements

Supported Mobile Operating Systems

Important: Ops Execution will support all new versions of supported OS's 30 days after their release.

Operating System	Supported Versions	Notes
Android	Ops Execution will fully support the 7 most recent major versions of Android.	Not Supported: Chromebooks, Amazon Kindle/Fire Devices, or devices running Harmony OS
Apple	Ops Execution will fully support the 3 most recent major versions of iOS.
Windows	Ops Execution supports any Windows version maintained for Enterprise by Microsoft. We adopt Microsoft's support policy.	No longer Supported: Windows 10 v10.0.17134

Mobile Device Requirements

All mobile phones and tablets must meet these minimum requirements for optimal app performance:

📷 Camera	Back-facing camera required
💾 Memory	Minimum 2 GB RAM
📱 Storage	Minimum 16 GB Storage
📶 Bluetooth	Required if using BLE hardware (probes and/or printers)

Note: Bluetooth & BLE Temperature integrations are ONLY available for iOS and Android operating systems.

Mobile Application Requirements

Crunchtime Ops Execution follows a structured deprecation policy for mobile applications. Once yearly, we deprecate versions over 2 years old.

Support Level	Timeline	Description
✅ Fully Supported	0-3 months	Applications are fully supported and expected to operate normally outside of bug fix updates.
🔄 Soft Deprecation	3-18 months	Applications are supported but may experience issues. Updating to the latest version is highly recommended.
⚠️ Deprecated	18-23 months	Applications will continue to work for up to 6 months from the most recent release date.
❌ Fully Unsupported	24+ months	Applications will not work or open until updated.

Supported Web Browsers

Browser Support Policy: Ops Execution supports all new browser versions within 7 days of release and maintains support for the last 2 releases of each browser. ⛔️ Internet Explorer is NOT supported. Please use one of the browsers listed below.

Chrome - the two latest released versions.
Safari - the two latest released versions on iOS & iPadOS.
Firefox - the two latest released versions.
Microsoft Edge - the two latest released versions.

Supported Hardware Partners

🖨️ Label Printers

Labels works with the following Zebra printer models:

Zebra ZD410 & Zebra ZD411

ZD41022-D01W01EZ (North American Model)
ZD41022-D0EW02EZ (Outside North America)
ZD41022-D0PW02EZ (APAC Model)
ZD4A022-D01E00EZ
ZD4A022-D01M00EZ
ZD4A022-D01W01EZ

🌡️ Temperature Monitoring Probes

For more information on each option, please visit this article.

ThermoWorks	Thermapen Blue Thermapen ONE Blue RayTemp Blue TempTest Blue
Cooper-Atkins	Blue2 Kwikswitch 94100-B probe Multi-Function Thermometer
TempAlert (SmartSense)	Bluetooth Probe

Operational Requirements & Best Practices

Our mobile application is deployed for your authorized employees on devices you own and manage. Due to this model, we recommend following industry best practices to ensure optimal security and performance.

By not following these recommendations, you assume risk. Crunchtime disclaims liability for damage resulting from operational decisions that don't follow these best practices.

MDM Management	Ensure devices running Crunchtime Ops Execution are managed using MDM software and follow industry best practices.
Keep Updated	Ensure operating systems and software are kept up-to-date to the most recent version available.
No Root/Jailbreak	Ensure devices are not rooted or jailbroken to prevent malicious software and protect locally stored Ops Execution data.
Backup Protection	Ensure backups including Ops Execution data are appropriately protected to prevent PII or confidential data compromise.
Screenshot Safety	Ensure safety of application screenshots to prevent disclosure of PII or company confidential data.
SSL Certificate Management	Ensure only appropriate SSL certificates are trusted, potentially using certificate pinning to prevent traffic interception.
Network Controls	Use appropriate proxy/firewall/allowlist to only access trusted applications. See our IP & DNS Addresses documentation.
Access Control	Limit access to mobile devices and Ops Execution application to authorized users only.