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Sensor & Gateway setup & configuration for Technical Administrators

Note: This guide is intended for technical administrators responsible for deploying and configuring Zenput's temperature monitoring hardware. Physical access to devices and network connectivity are required.
This comprehensive guide covers the complete setup and configuration process for Zenput's IoT temperature monitoring hardware, including Ezurio RG1xx gateways and Laird RS191 sensors. You'll find detailed instructions for initial setup, firmware updates, LoRa configuration, and troubleshooting common connectivity issues.

🔍 Navigate this article:

  1. Data Requirements
  2. Ezurio RG1xx Gateway Setup
  3. Gateway Troubleshooting
  4. Laird RS191 Sensor Setup
  5. Sharing Data with Zenput

Data Requirements

Below is a summary of the data to be captured and shared with Zenput for device registration.

Gateway Data Requirements

Name Example Description
GatewayEUI
(listed as DevEUI)		 C0EE40FFFF2945D7 Sometimes referred to as the DevEUI. Printed on the front of the exterior packaging as well as on the back of the gateway itself - barcode and string form. Desired value will not contain the colon separator character.
Ethernet MAC Address C0EE402945D7 Printed on the front of the exterior packaging as well as on the back of the gateway itself - barcode and string form. Desired value will not contain the colon separator character.
Manufacturer Ezurio (formerly Laird) Currently the only manufacturer

 

Sensor Data Requirements

Name Example Description
DevEUI 0025CA0A0000C9D4 Printed on the front of the exterior packaging as well as on the back of the sensor itself - barcode and string form. Desired value will not contain the colon separator character.
AppKey 65F6AD04FCE866F72ADAF72C3373A311 Printed on a tag taped to the sensor, inside the packaging - barcode and string form.
AppEUI
(JoinEUI)		 F9C60ECEA3ADC6BD (Ezurio/Laird)
0101010101010101 (RadioBridge)		 Every sensor will have the same AppEUI as a function of the manufacturer
Manufacturer Ezurio (Laird) OR Radiobridge The only two manufacturers at this time.

Ezurio RG1xx Gateway Setup (RG191 in North America)

High Level Steps

Overview: Complete these steps in order to configure your gateway:

  1. Gather gateway specific information from the back of the device (Gateway EUI & Ethernet MAC)
  2. Factory reset gateway if reconfiguring a previously configured device (skip for new devices)
  3. Connect gateway to ethernet (or alternatively, connect via the gateway's self-broadcast WiFi network)
  4. Access gateway's web interface through local address (https://rg1xx29542D.local) via a laptop on the same network
  5. Update/confirm gateway firmware
  6. Set LoRa preset to "Netmore DEV - US" if gateway firmware version has been updated
  7. Configure Remote Management settings
  8. Confirm gateway is connected to Zenput

 

Getting Started

The back of the Ezurio RG1xx gateway contains three barcodes. The bottom-left barcode contains the two parameters necessary for configuration:

  • Ethernet MAC Address: C0EE40298128
  • DevEUI: C0EE40FFFF298128
Gateway back panel showing barcodes

 

Connecting to the Gateway

If the gateway is connected to ethernet and is on the same network as the device being used to execute the configuration steps, the local web configuration can be accessed by visiting https://rg1xx298128.local/ - the domain consists of "rg1xx" and the last six (6) characters of the Ethernet MAC Address, followed by the domain suffix ".local".

WiFi Connection Method: When ethernet is not a viable connection method, follow these steps to connect to the gateway's self-broadcast WiFi network:

  1. Press and hold the user button for 7 seconds (see diagram below)
  2. From a wireless device, initiate a scan of available WiFi networks
  3. Connect to the SSID that matches rg1xx298128 - where characters following "rg1xx" match the last six (6) characters of the Ethernet MAC address
  4. The WPA2 password is the same as the SSID: rg1xx298128
  5. Once connected, navigate to the local web configuration at https://rg1xx298128.local/
Important: Firmware updates are not available when connected via the self-broadcast WiFi method. An active internet connection is required to perform a firmware upgrade.
Gateway button locations

 

Local Web Configuration

  1. Upon initial connection to the .local domain, a message about a self-signed certificate may be displayed. Click the "Advanced" button and then click the "Proceed" link.
Certificate warning
Proceed link
  1. Log in with the following credentials:
    • Username: sentrius
    • Password: RG1xx
Login screen
  1. Successful log-in will reveal the gateway's dashboard page listing the status of the various connection methods.
Dashboard

 

Firmware Configuration

In order to work with the Senet network server, Ezurio RG1xx gateways should be running at firmware versions Laird Linux gatwick-laird-93.8.5.21 and newer.

  1. Confirm the firmware version by navigating to "Settings" in the header navigation and then "Version Information" in the left-hand navigation.
Version information

  1. The latest version (93.9.6.12) can be downloaded via:

    Select "Update Firmware" from the Settings left-hand navigation.
Update firmware option
  1. Upon successfully updating the gateway's firmware, a success message will be displayed and a reboot will need to be initiated.
Success message
Reboot prompt
  1. Following a successful reboot, use the same credentials to establish a new configuration session. A successful login will confirm the newly updated firmware version.
Updated firmware confirmed

 

LoRa Configuration

By default, the gateway's LoRa configuration will be disabled or configured with the semtech forwarder.

  1. Select the "LoRa" link from the header navigation. The next page will be the LoRa "Presets".
LoRa presets menu
  1. From the preset menu, select the "Netmore DEV - US" option. Click the "Apply" button. This action will clear any previously set configuration, but is the correct desired action.
Apply preset

 

Remote Management Configuration

Laird gateways operate on a TR-069 protocol - this provides the capability to remotely manage and configure the devices.

  1. Click the "Settings" navigation link at the top of the page and select "Remote Management Service" from the left-hand navigation bar.

Update the following settings:

  • URL: http://acs.us.zenput.com:10301/acs/zenput/
  • Periodic Enable: Checked
  • Periodic Interval: 86400
  • Username: acs
  • Password: acs
Remote management settings
Note: Remote management of the gateways will be a capability upon deployment. The settings configured above will allow remote management of the device when Zenput activates the external remote service. Having these settings in place will ensure the capability of remote management.

 

Gateway Factory Reset

If a factory reset is required, the device can be restored to its original state by completing the following steps:

  1. Hold the user button while power is applied OR hold the user button while you press the reset button
  2. Continue to hold the user button until all the LEDs on the top begin to flash
  3. Once the LEDs start flashing, release the user button
  4. The factory defaults are applied, the gateway reboots, and it is ready to use
Reset button location

Senet Portal Gateway Troubleshooting

Follow these steps if your gateway is having issues connecting to LoRa and showing offline in Senet.

Gateway issues for 2 months

Gateway showing issues for extended period
Disconnected from LoRa

Disconnected from LoRa

 

Troubleshooting Steps

  1. Trigger a factory reset on the gateway (see Factory Reset section above)
  1. Apply the preset to the gateway (select "Netmore DEV - US")
Apply preset
  1. If steps 1 and 2 do not work, log into the Senet portal, go to Base Stations, select the correct gateway, and delete it.
⚠️ Warning: Do NOT press "Delete Base Station permanently"
Base stations menu
Delete gateway option
  1. Re-enter gateway information to register the base station:
    • Include 0x followed by Ethernet MAC ID
    • Include DevEUI as the EUI
    • Select Band: US 902-928MHz
    • Select RX Channel: US915-RxChnl0-7,64
    • Press Save button
Register base station
Note: If problems persist, please contact the Zenput Team.

Laird RS191 Sensor Setup (RS191 in North America)

High Level Steps

Overview: Complete these steps in order to configure your sensor:

  1. Gather sensor specific information from the back of the device (DevEUI, AppKey, Sensor Type)
  2. Download Laird Sentrius Sensor App
  3. Press button on the front of the sensor to initiate bluetooth connection
  4. Select sensor from connection list on Sentrius mobile app
  5. Update sensor firmware
  6. Configure LoRa Settings
  7. Configure Temperature/Humidity Settings
  8. Configure Device Settings
  9. Disconnect from the sensor via Sentrius mobile app
  10. Confirm sensor readings are being sent to Zenput

 

Getting Started

Important: Before proceeding, please ensure the batteries are properly seated in the device and the tab preventing the battery connection has been temporarily removed. Save this tab, as it will be replaced after device configuration.

The back of the RS191 sensor includes the necessary information for configuring the device:

  • DevEUI: Found on the bottom-right barcode (e.g., C0EE40FFFF298128)
  • AppKey: Found on a secondary barcode taped to the device (e.g., 65F6AD04FCE866F72ADAF72C3373A311)
  • Sensor Type: Temperature & Humidity, Open/Close, or RTD Temperature Probe

 

Sensor Types Reference

Sensor Type Appearance
Ambient Sensor Ambient sensor
Open/Close Sensor
(With Ambient Temperature)		 Open/Close sensor
Probe Sensor Probe sensor
AppKey Sticker AppKey sticker

 

Downloading the Mobile App

Each sensor can be connected to via a Bluetooth application developed by Laird. Download the Sentrius Mobile App:

 

Connecting to the Sensor

  1. Open the Sentrius Mobile App on a device with Bluetooth connectivity. Press the Bluetooth button on the front of the sensor - the right LED will begin to flash blue.
Sensor bluetooth button
  1. The sensor will appear in the list of available devices. Tap the device that corresponds to the DevEUI to establish a connection. If the blue LED stops flashing, press the Bluetooth button again.
Device list

 

Update Sensor Firmware

  1. If a firmware update is available, an "Update Available" message will appear upon initial connection. Tap "OK" and then tap the "Device FW Update" bar with the blue cloud.
Update available
FW Update bar
  1. Select the available firmware image from the list (e.g., RS191 US 915 v7.0 21-6-11). Click the "Update" button to start.
Firmware selection
Update button
  1. The application will first update the bootloader, then the firmware. Once complete, a Success message will be displayed.
Bootloader update
Firmware update
Success message
Note: Following a firmware update, a new connection will need to be established with the sensor by opening the Sentrius Mobile App scanning page and pressing the bluetooth button on the sensor.

 

LoRa Settings

While connected to the sensor, tap the gear icon in the "Lora Radio Settings and Info" bar.

LoRa settings bar

Required LoRa Settings:

  • Channel Mask: Sub-Band 1 (Not applicable for EU sensors)
  • Operating Mode: Laird2
  • Confirmed Packets: Unchecked (only available after Laird2 is selected)

Additional Settings to Verify:

  • DevEUI: Should match the value from the back of the device
  • AppEUI: Should match F9C60ECEA3ADC6BD (default Laird) or ECC07A0000000000 (Zenput custom)
  • AppKey: Not viewable from the mobile app - devices are preprogrammed with the AppKey taped to the device

Click "Save" after each change.
LoRa settings screen
Note: If the preset AppEUI does not match the values above, it should be overwritten with F9C60ECEA3ADC6BD and a note should be communicated to Zenput.

 

Temperature Settings

The method for adjusting temperature settings depends on the device type. Find the correct device type below for instructions.

Temperature & Humidity Sensor (450-0182)

Tap the gear icon in the "Temperature/Humidity" bar.

Temperature/Humidity bar

Required Settings:

  • Read Period (s): 600
  • Reading Aggregate Count: 1
  • Alarm Enables: Set all available to disabled

Click "Save" after each change.
Temperature settings
Open/Close Sensor with Internal Temperature & Humidity (450-00096)
Important: The Open/Close sensors resemble the Probe sensors, but a Probe attached to an Open/Close sensor will not return a temperature. Any Open/Close sensors being used as ambient sensors should be marked with an identifier that clearly communicates their purpose versus the Probe sensors.

Tap the gear icon in the "Temperature/Humidity" bar.

Temperature/Humidity bar

Required Settings:

  • Read Period (s): 600
  • Reading Aggregate Count: 1
  • Alarm Enables: Set all available to disabled

Click "Save" after each change.
Temperature settings

Additional Open/Close Configuration:

If the sensor is being used only for ambient temperature purposes, disable Open/Close notifications:

Tap the gear icon in the "Open/Closed" bar.

Open/Closed bar

Notification Options (all Off):

  • Open: Off
  • Closed: Off
  • Resend: Off
  • Cancel: Off

Click "Save" after each change.
Open/Closed settings
External RTD Temperature Sensor (with Probe)

Tap the gear icon in the "Temperature" bar.

Temperature bar

Required Settings:

  • Read Period (s): 600
  • Reading Aggregate Count: 1
  • Alarm Enables: Set all available to disabled

Click "Save" after each change.

Note: The threshold values on the device may differ from the screenshot - there is no need to update threshold values as they are related to Alarms, which should be disabled.
Temperature settings

 

Device Settings

Tap the gear icon in the "Device Settings" bar.

Device settings bar

Required Settings:

  • Heartbeat LED: 300s
  • Battery Type: Alkaline

Click "Save" after each change.
Device settings screen

 

Final Steps

  1. Disconnect from the sensor via the Sentrius mobile app
  2. Take battery out and repackage the sensor
  3. Discard the AppKey sticker (after recording the value)
  4. Confirm sensor readings are being sent to Zenput

Sharing Data with Zenput

The final step of device configuration is to record and share the following details with the Zenput team:

Gateway Data to Share

  • Gateway EUI
  • Gateway Ethernet MAC Address

Sensor Data to Share

  • Sensor DevEUI
  • AppEUI (should be F9C60ECEA3ADC6BD)
  • AppKey
  • Sensor Type
Need Help? If you encounter any issues during setup or have questions about device configuration, please contact the Zenput Team for assistance.

 

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