Request a Franchise Change of Ownership

A Franchise Change of Ownership (FCO) accompanies this sale and ensures data is appropriate separated between the businesses within Crunchtime. This process creates a new location in the destination site, and copies current operational information from the original location in the source site, while maintaining historical information at the original entity.

When do I need an FCO?

An FCO is needed when moving an existing location in Crunchtime from one URL to another URL within the same company from one site to another (corporate to franchisee, franchisee to franchisee, or franchisee to corporate).

This process is not needed when creating a brand new location with no historical transactions in Crunchtime. If you accidentally create a new location in the wrong URL, the new location should be re-created in the correct URL.

Requirements

• One or more active products at the source location.

• One or more posted periods at the source location.

• Financial and Reporting calendars for the current and previously fiscal year are setup in the destination site.

• Financial and Reporting calendars for the current fiscal year are setup in the source site.

• Post calendars for the current fiscal year are setup in the source site for the original location.

• Sister location has post calendars for the current fiscal year (only when using sister location).

Form to request a FCO from Crunchtime Support

Franchise Change of Ownership requests are completed by the Crunchtime Support team. Submit a ticket in the Crunchtime Support portal, or send an email to support@crunchtime.com, with the below template filled in.

Warning: Support requires a two business day lead time to process these requests.

Form Template

Subject: ‘Customer Name’ Change of Ownership Request – Location XXXXXX

Customer Information

• Corporate URL = crunchcafe.net-chef.com

• Old URL = crunchcafe001.net-chef.com

• New URL = crunchcafe002.net-chef.com 

Location Information

• Old URL (Source)

  • Location Code = code as it will display after the change (ex: xx3001)

  • Location Name = name as it will display after the change (ex: xx3001 - Boston)

  • Week Ending Day = Monday

• New URL (Destination)

  • Location Code = code as it will display after the change (ex: 3001)

  • Location Name = name as it will display after the change (ex: 3001 - Boston)

  • Week Ending Day = Tuesday

Sister Location (location must be in destination URL): 

• Location Code = 

• Location Name = 

Historical Data

• # of weeks consumption to use =

Date/Time to begin FCO (note this will not be the time it is complete and this cannot be changed once set)

• Date = 

• Time (include time zone) =