đź’¬ Meet the newest Ops Execution support tool!
| Need help with Ops Execution? You can now get answers in seconds with our new AI chat bot. It’s a helpful tool for you to use in addition to your support team – it does not replace them or the amazing service you know and love. Here’s what you need to know. |
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How do I use the chat bot?Â
| To begin, simply click the chat button and type in your question and the chat bot will respond and suggest a few Knowledge Base articles to guide you to a solution. |
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How do I reach Ops Execution support staff (aka humans)?
| The chat bot doesn’t replace our support staff. If you need more help, select “No, I need more help” when the bot prompts you. This will open a request form so you can submit a support ticket like you normally would. |
Does the chat bot have access to my data?Â
No, it doesn’t. It only has access to our Knowledge Base articles, so your Crunchtime data stays private.
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