What's New in Crunchtime Host

This article provides highlights about the latest updates to Crunchtime Host.

For more information on additional minor enhancements and resolved issues, visit the Kitchen & Host Release Fixes spreadsheet. You can also view the Crunchtime Host Release ReadMe PDF.

September 2026 updates

Crunchtime Insights Portal is available for Crunchtime Kitchen and Host

We’re excited to roll out the Crunchtime Insights Portal! Designed to give you complete visibility into your daily metrics, this upgrade helps your team track efficiency, spot trends, and optimize performance faster than ever.

• Dashboards: View data on dashboards for the entire company and drill down to a single location. 
• Customize Views: Remove unnecessary fields or graphs to allow you to focus on the data that means the most to you.
• Deep-Dive: Use filters and information tools on the dashboards to see the underlying data for any metric.
• Speed of Service Analytics: Track station level work flows from first display to final bump.

Once provisioned, you will receive an email with instructions on how to access the Sigma Crunchtime Insights Instance.

Now you can compare the current ConnectSmart Insights to new Crunchtime Insights through the end of the year. In October the new Insights portal will become part of the Enterprise Portal for easier access.

June 2026 updates

Crunchtime Host 2026.3

New Recommended Table Feature has been added to display open, available tables, as well as tables that are recommended for waiting parties.

To enable this feature, it must be turned on in the Portal before it will appear on a Host Client.

At either a site or template level navigate to Customize > Host Client > scroll to locate the Display Recommended Table on Party Cell.