How to Schedule a Refresh for your Crunchtime Application

If you need to refresh your data or environment, follow the steps below to schedule your request using our automated system.

Important Notes

• Upgrades: These are performed automatically by the CrunchTime team and do not require manual scheduling.

• Franchisee Creation: If you are looking to create a new franchisee environment, please contact customer success or open a standard support ticket for specific guidance.

How to Schedule Your Refresh

It’s easy to schedule your event! Use our Supersaas Scheduling Application to begin the process.

Follow these steps in the application:

1. Select the Date: Choose your preferred date for the refresh completion.

2. Confirm Request: Verify that you are requesting a refresh for your TEST environment.

3. Confirmation: Once submitted, CrunchTime will automatically create a support ticket for you and confirm your scheduled date within that ticket.

We look forward to refreshing your system!