What's New in Crunchtime Insights

Thursday, July 30th, 2026

New Substitution Visibility in Purchasing Template!

When vendors substitute items or pack sizes, food costs change and until now, customers had no clear way to see why it happened.

By adding substitution visibility data into our Purchasing Template: Filter by Actual Delivery Date, customers can now track exact product and pack-size substitutions, separate temp cost spikes from real price hikes, and see pre-approved vs. ad-hoc swaps. This gives purchasing and operations leaders the concrete data they need to explain cost variances and hold vendors accountable.

Effective Date: Thursday, 7/30. You can check it out here

Wednesday, July 22nd, 2026

New Historical Sales Comparison Template!

We've added a new Historical Sales Comparison Template that surfaces year-over-year sales performance out of the box, down to the product level. Comparative YoY metrics have historically been difficult to build and work with in Insights, especially when broken out by product, and this template eliminates that work.

Above-store users can immediately see how sales, gross profit, theoretical cost, and units sold compare to the same period last year.
A grouping control lets users easily switch between Product, Category, and Subcategory through the UI without worrying about formulas.
A Top/Bottom N variance chart highlights the biggest YoY movers, so teams can quickly spot which items are declining in sales or margin.
A supporting detail table breaks results down by location and product, with side-by-side current vs. LY values for each measure.
Comparisons are available by both Reporting Period and Fiscal Period, with filtering by hierarchy, franchisee, and location.

Effective Date: Wednesday, 7/22. You can check it out here

Thursday, May 28th, 2026

New Ops Execution Template Enhancement: Usage Metrics!
We've added a new Average Usage per Location tab to the Ops Execution Template that shows activity trends over time across key measures: tasks, submissions, images, failures, questions, closed tasks, and projects.

Above-store users can quickly see which locations are actively engaging with Ops Execution and which may need a nudge, coaching, or additional training.
Operations teams can track adoption trends over time to validate rollout efforts

Effective Date: Today, 05/28/26. This is now available in the Ops Execution Template.

Wednesday, May 27th, 2026

New Operations Scorecard Template!
We're giving a big update to Crunchtime Insights to give store managers a clearer picture of their performance. Tracking metrics is a good start, but the real value comes from seeing the big picture. With the new Operations Scorecard, GMs can benchmark their store against others in the company across key areas: consumption, labor, inventory variance, net sales, and task completion. It takes the guesswork out of finding performance gaps, making it much easier for managers to pinpoint where they need to adjust and improve.

Tip: Embed the Operations Scorecard directly into NetChef, so managers get performance visibility right where they already work.

Effective Date: 05/27/26 You can check it out here

Wednesday, April 29th, 2026

Menu Mix Template Enhancement: Menu Mix Historical!
We've added a new historical report and dataset to the Menu Mix Template, purpose-built for analyzing menu mix data over long periods of time. Unlike the existing dataset which operates at the atomic grain, this one is optimized for performance when looking at large date ranges and goes back significantly further than what was previously available.

This means customers can now analyze Revenue, Theoretical Costs, Profit, Selling Price, and more by Category or Product across years of data without the performance issues they'd hit on the standard dataset.
Finance teams can track long-term menu performance, compare new vs. old products, and factor in operational differences across time periods like COVID-19.

Effective Date: 04/29/26 You can check it out on our Menu Mix Template here

Monday, April 27th, 2026

New Ops Execution Template Enhancement: Task Completion Outlier Detection!
We've added a new Task Outliers report to the Ops Execution Template that helps customers protect task integrity by flagging suspicious completions based on distance and time.

This makes it easy to identify when employees are completing tasks far from the store, whether from home, on vacation, or outside expected timeframes.
Customers can set their own distance and time thresholds using simple slider controls, with all results updating dynamically. A detailed table flags individual outlier tasks while a visual leaderboard surfaces which locations or projects are the biggest offenders.

Effective date 04/27/26: You can check it out on our Ops Execution Template here!

Wednesday, February 25th, 2026

New Hourly Labor Productivity Report!

We’ve added a new Hourly Labor Productivity report to the Labor Template.

Customers can analyze sales, forecasted sales, actual hours, scheduled hours, ideal hours, earned hours, and variances at the hourly granularity in one place.
This makes it easy to identify when stores are over or understaffed throughout the day
Includes a combo chart visualization for quick, visual identification of hourly labor alignment issues.

Effective date: February 25th, 2026 and can be accessed in the Labor Template

Monday, December 1st, 2025

New Tip Pooling Data!

Tip Pool amounts have been added to Insights and customers can now report on per-employee pooled tip amounts. This provides the ability to validate payroll, review trends, and analyze tip distribution.
Effective date: December 1, 2025 and can be accessed in the Labor Actual Dataset and Labor Template

Tuesday, November 11th, 2025

New Menu Engineering Report!

Our new Menu Engineering report combines item-level sales, cost, and margin data into one visual view. It helps customers quickly identify which menu items are performing well, which are under-delivering, and where small pricing or product decisions can drive higher profits.Effective date: Today, November 11,2025 and can be accessed in our Menu Mix Template.

Wednesday, October 29th, 2025

BizIQ+ is now officially Crunchtime Insights!

This new name better reflects how the product has evolved, and our vision of bringing data from across your business in one place to not only view data, but act on it with real insights.

In addition to the new name, the biggest enhancement is our focus on unified analytics:

Unified Metric Templates: Check out the new pre-built templates that pull data from POS, Inventory, Labor, and Zenput into one dashboard. This is the fastest way to get a complete, cross-functional picture of your operational health. Watch the video to learn more.
Task Completion Data Add-on: Zenput data, including task and project completions, is available to be added to Insights. Interested in learning more? Talk to Customer Success today or watch the video to learn more.

Check out the Learning Center for additional information about Crunchtime Insights.

Thursday, October 16th, 2025

New Learning Course: 2 new courses now available in the Learning Center!

Insights Learning Center

Enhance Franchisee Filter Performance

Use a Backbone Dataset in a Workbook

Monday, October 6th, 2025

Bug Fix: We’ve addressed a bug with GLs impacting franchised customers

Previously, the GL Number/Description columns only displayed corporate values, even when franchise GL values differed. These franchise-specific GL values are now available in reports in addition to the old corporate values.

Franchisee users can now see and use their own GL values when building or filtering custom reports.
Customers who have custom reports with calculation formulas using GLs should update those calculations to reference the corporate GL value for consistency.

Friday, September 19, 2025

NEW: Additional Labor Columns!

We've made updates to our Labor Actual Dataset to provide customers with visibility of when an employee works at a location other than their primary location. This added visibility helps clarify how labor hours and costs are being allocated across locations. This is now available for all customers in our Labor Actual dataset and Labor Template through two new columns: "Location Worked Name" and "Location Worked Key"

Monday, September 9, 2025

NEW: Vendor Evaluations Data now available!

This provides visibility into vendor performance and an understanding of which vendors are most reliable
This is now available in the "Source Datasets" folder under "Purchasing".

Thursday, August 7, 2025

NEW: Insights User Audit data now available!

Company admins now have one place to see all their BizIQ users!

Wednesday, July 2, 2025

NEW: Employee Audit data now available!

This provides a visibility of all employee changes over time like new hires, job code changes, location changes, and terminations.

Wednesday, June 11, 2025

NEW: Insights widgets are now available!

Learn more about widgets and how to create them here: Create a Insights Dashboard Widget

Wednesday, May 28, 2025

NEW: Commissary Data Set "Source" Location information

The missing Source Location column has been added to the Commissary data set!

Wednesday, May 23, 2025

NEW: Profit & Loss Dataset and Template

The Profit & Loss Dataset and Template is now available! This provides actual and budget values in Insights so that you can assess performance, track profitability and understand costs.

Thursday, May 8, 2025

NEW: Column Glossary

The Column Glossary is now available and can be found in the Internal Learning Center!

Tuesday, April 29, 2025

NEW: Commissary Template

The Commissary Template is now available!

Monday, April 14, 2025

NEW: Commissary and Customer Order Data

Commissary Summary and Commissary Detail are now available in the source datasets!

Monday, April 7, 2025

NEW: Hierarchy Level

We added Hierarchy level information in the Hierarchy dropdown on all templates!

Friday, April 4, 2025

NEW: Recipe Adjustments

We added Recipe Adjustment data to the Daily Inventory dataset!

Friday, March 28, 2025

NEW: Check Numbers

We added the Check Number column in the Menu Mix Dataset!

NEW: Menu Mix 15/30/60 Minute Data

Menu Mix data is now available in 15/30/60 minute increments!

Wednesday, March 26, 2025

NEW: Vendor Bid Trends

We added a new visualization to our Purchasing Template for Vendor Bid Trends!

This chart provides the ability to understand how bids are changing over time and allows for historical comparisons across markets, products, and vendors.

Monday, March 17, 2025

NEW: Labor Data 15/30/60 minute intervals

Labor data now available in 15/30/60 minute intervals! This will provide actual, scheduled, Ideal and earned labor data in the 15/30/60 minute format.

Friday, March 14, 2025

NEW: Labor Turnover Data

The new Labor Dataset is now available on the Labor Template and includes:

Employee Hire Count
Employee Termination Count
Total Employee Count

Wednesday, March 12, 2025

NEW: Labor GLs

Labor GLs are now available in the Labor Dataset!

Tuesday, March 11, 2025

NEW: Combo Functionality

Combos are now fully supported and available in both the Menu Mix template and Menu Mix dataset, making it easier to analyze and report on combo sales!

Tuesday, March 4, 2025

NEW: Market & PBI Data

Market data is now included in the Location dataset!
Purchase by Invoice has been added to the Purchasing folder!