In January 2026, the Crunchtime team announced that we are renaming Zenput to Crunchtime Ops Execution to better align this product with the rest of the Crunchtime suite. As part of this change, how you log into and use Zenput will be changing later this year.
This article provides information about what you can expect with Crunchtime Ops Execution, how the website and mobile apps are changing, and technical configuration changes.
Tip: If you have any questions that are not answered by this article, reach out to Customer Success for more help.
What to expect with Crunchtime Ops Execution
Find answers to frequently asked questions about the transition to Crunchtime Ops Execution in the following sections.
I use support@zenput.com when I need help. Will that process change?
We'll be sunsetting support@zenput.com later this year. You'll be able to submit help tickets in 3 ways starting on June 1, 2026:
- Reach out to us through the Ops Execution support chatbot
- Submit a request through the Crunchtime portal: support.crunchtime.com
- Email us at support@crunchtime.com
Will the product functionality change?
This is a branding and website update. The features, workflows, and tools you rely on every day to manage your operations will remain exactly the same. The brand will be different and how you access the web app will change from zenput.com to ops-execution.crunchtime.com.
When does the name change in the product?
The new Ops Execution name and logo will change over in the Zenput web app and mobile app on September 1, 2026. Because app store updates can take a few days, we recommend your teams update their mobile apps a few days after September 1.
Note: This is not a new app, just an update. Users will not need to re-log in to the app. No changes need to be made for the web app.
I have Zenput Labels and Zenput Temp Monitoring. Does the name change impact either of these products?
Both products will be called Crunchtime Labels and Crunchtime Temp Monitoring going forward.
- You'll need to update to a new version of Crunchtime Labels. The new app will be available around September 1st. While the old app will be supported for a while after September 1st, we recommend updating your app as soon as possible.
- Because Crunchtime Temp Monitoring is part of the current Ops Execution platform, you don't need to take any additional steps to keep using it.
If I see "Zenput" in some parts of the app after September 1st, is this ok?
To ensure technical stability, we are using a rolling update approach. While the main logo changes on September 1st, legacy links and smaller interface elements will be updated throughout the year.
How the website and mobile apps are changing
Find answers to questions about website and mobile app changes in the sections below.
Is the web app address changing?
Zenput.com will be retired. You’ll need to use ops-execution.crunchtime.com to access the web app starting September 1st.
How do I log into the web app?
You have two ways to access Ops Execution.
- You can go to ops-execution.crunchtime.com to log in.
- You can go to crunchtime.com then select “log in” from the top-right corner of the homepage. You’ll be able to select Ops Execution and log in right from there.
You’ll still be able to log in through zenput.com/login until early September 2026.
Will my log-in change?
Your username and password will not change. You will use the same username and password you currently have for the website and mobile apps.
Do I have to do anything with the Zenput or Zenput Labels app?
Your teams should update their mobile apps a few days after September 1. They are not downloading a new mobile app. This is just an updating the current one.
We will continue to support the older app during this transition but we encourage everyone to move over as soon as possible. Users will not need to re-log in to the app after they update it.
I'm a new user. How do I download the Ops Execution app?
Starting September 1st, you can download the new app from the app store. Just search for “Ops Execution”, then select download. The apps will have new icons.
Do I need to update my training materials?
We recommend that you update any internal Standard Operating Procedures (SOP), training decks, or "how-to" guides with the new name and logo to avoid confusion for your field teams and staff.
Where can I get the new logo?
You can download the high-resolution Crunchtime logo and brand style guide directly from this page.
Does the Aha! ideas portal change?
We’ll be changing our portal to a new address: ops-execution.ideas.aha.io.
Tip: Bookmark the new Aha! portal.
How to prepare for technical configuration changes
This section provides information about Single Sign-On (SSO), API, and IP address changes.
Do I need to reconfigure SSO for my organization?
In addition to your existing Identity Provider (IdP) entry for zenput.com, you’ll need to create a second Identity Provider entry for ops-execution.crunchtime.com.
Visit our article with instructions on how to set up your Identity Provider for Crunchtime Ops Execution.
I use APIs. Do I need to update their setup?
While we will redirect the existing zenput.com APIs to Ops Execution, you will want to update your APIs later this year. You can find a list of the new Ops Execution APIs in the API developer documents.
Are the Zenput.com IP and DNS address changing?
The zenput.com IP and DNS addresses will eventually change. We’ll notify you when that happens. You can also check Developer Documentation on IP and DNS addresses after September 1st for updates.
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