If my iPad is broken, how do I update my records?

If you encountered any issues with your Squadle App and were unable to complete the checklist for a particular day or you need to complete a past checklist, please follow these instructions: 

1. Log in to Squadle HQ. Please sign in using the SSO Option. (MCD users) 

- If you do not have a Squadle Linked account to your eID or do not have an eID, please use the Email and Password option instead; otherwise, please seek support from your organization's Squad or Location Admin. For more information please refer to our Article: How do I locate Squadle HQ to sign into my Squadle account?

2. On the Left Sidebar Menu, Select Locations [located on the top left-hand of the screen, usually the second icon from the top].


 

3. Select "Checklists".

4. This page will display the current progress of the location-specific checklists and tasks.

5. To access earlier dates, use the left/right arrows in the "Record Date" section, you can also select the Specific Date clicking on the option "Report Between". 


 

6. Scroll through the checklist below to view the progress of specific tasks. Select the specific task you need to view/edit.

7. After selecting a task, a preview window will appear on the right half of the screen. Select "Edit" to access that task.


 

**The Red X next to the task will turn into a Green √. Partially completed tasks will be marked with a Yellow !**

8. Please note: tasks can only be edited one at a time: either on the tablet or manually via Squadle HQ. Make sure no one is also in the same task being edited; general usage of the tablet will override anything you do in Squadle HQ, so make sure no one is engaged with the specific task that you are working on.

Things to note:

- If the edit is for a temperature check, all edits will be marked as "Manual" on printed reports and Checklist for that specific task. 

- All edits will be marked with time stamps within Squadle HQ.

For further assistance please contact our Support team via email Support@squadle.com or phone number: +1 (877) 727-1352