Why aren't Products Showing up when I create a Vendor Order?
For a product to be available for Vendor Order, the following must be true (Restaurant only):
- The Company Product must be Active.
- The Location Product’s 'VO' box must be checked.
- The selected Vendor Order Vendor must have a current and future vendor bid or contract for the product in the ordering location’s market (or secondary market).
- Note: The Vendor's "Products and Prices for Purchasing Based on" setting controls what date the system is looking for bids (either Expected Delivery Date or Current Date)
- If the application user is linked to a User Group without access to the 'NC-Purchasing – Order Non-Contract Items' control, the selected vendor must be contracted for that product in the market of the ordering location.
- If the client doesn't have 'Use Single Company Department' checked in General Preferences, the company product must be linked to a Company Department to which the Application User is linked.
Other Troubleshooting:
If you are searching using the Company Product Number, I want you to know that this Screen could be using the Vendor Product Number; this can be changed by adjusting the filter. Please see the screenshot below.
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