How To Integrate With Chefs Warehouse

This guide can be used to configure an electronic integration with Crunchtime and this vendor. This information is based on the last known setup and requirements from the vendor.

Submit a new request to: <TCW-EDI@chefswarehouse.com>

Additional Support Contacts:

Matt Whyman <Mwyman@chefswarehouse.com>

David Burdett <davidb@sidwainer.com> (for Sid Wainer)

Arnoldo Esparza Ayala <AEsparza@chefswarehouse.com> (for Hardie's Fresh Foods)

Integration Points

• Purchase Order – Standard PO
• Confirm Receipt – Standard format
• Confirm Terms – unknown
• Invoice – Standard e-invoice
• Bid Sheets – Standard format

Vendor Setup - Header

• Vendor Code – decided on by the customer; let the Vendor contact know the code to use
• VO Mode - SFTP
• Interface - Standard
• URL - chefswarehouse.cleointegration.cloud/upload

Vendor Setup – Location Details

• Account # - 8-digit "customer address number"
• Reference - not used. Repeat the Account #
• User Name/Password – Same credentials will be used by all locations

Vendor Setup – Charge and Credit Codes

This is a list of common codes found on invoices:

• FREIGHT
• TAX
• GAS/TOLL CHARGES (Misc 1)
• FUEL SURCHARGE

Vendor Bids

• Vendor Product Numbers will be the same for a case and its split
• Pack Types are CS and PC; PC is a split unless it can only be ordered as a PC then it won't be flagged as a split

Other Considerations

• Catchweight items in the US will be invoiced by the LB; in Canada, they are invoiced by the kg
• Invoices will be sent day of delivery in the afternoon/end of day process and are based on the truck picklist from the morning
• Sid Wainer has a warehouse that does not store frozen items. There have been instances where a customer is serviced by the warehouse, and if they place an order that includes frozen items, those items will need to be split off as a separate order in Sid Wainer’s system and shipped from the NY warehouse instead. The orders are then combined and shipped together. For this scenario, Chefs Warehouse/Sid Wainer prefers the order to be submitted as an email so the Sales Rep can key the orders in correctly.
• Confirm Receipt files take 15-20 mins on the Chefs Warehouse side to generate, but the process that runs files back to Crunchtime is scheduled every 30 minutes. This means, if a file is ready right after the schedule kicked off, the Confirm Receipt file may be sent to Crunchtime 45-60 minutes after the order was submitted.