How To Integrate With CH Robinson

This guide can be used to configure an electronic integration with Crunchtime and this vendor. This information is based on the last known setup and requirements from the vendor.

Submit a new request to your sales rep.

Support contacts:

MPSEDISupport@chrobinson.com

MPSTeam@chrobinson.com

Hasini Kuruppu <Hasini.Kuruppu@chrobinson.com>

Integration Points

• Purchase Order – Standard PO
• Confirm Receipt – Standard format
• Confirm Terms - not available
• Invoice – Standard e-invoice
• Bid Sheets – Standard format

Vendor Setup - Header

• Vendor Code – Create a vendor record per distributor supplied by CH Robinson. Use CH Robinson’s Code (FSD ID), but can also map to the customer’s vendor code, for each distributor
• VO Mode - SFTP
• Interface - Standard
• URL - ftp-prod.chrobinson.com/To_CHR

Vendor Setup – Location Details

• Account # - “Store No” for each location
• Reference - not used. Repeat the Account #
• User Name/Password – Same credentials will be used by all locations

Vendor Setup – Charge and Credit Codes

This is a list of common codes found on invoices:

Vendor Bids

• When getting an order guide from the vendor to setup Bids, they may send the “Concept ItemNo”. This is the Vendor Product Number.

• Vendor Units are CS/EA

Other Considerations

• In the past, when requesting an integration with CH Robinson, it has been known to take at minimum 10 weeks due to project tasks that CH Robinson's team completes on their end.

• Credits are generally reported back to the distributors 24-48 hours after receipt, then sent back to CH Robinson, so the file transmission back to Crunchtime could take a few days.

• Order Guides are sent weekly, on Friday, for the following week, and include only active items

• Invoices are sent daily upon receipt from the distributors. The CH Robinson OMA team currently processes invoices multiple times per day and contacts distributors in the event of missing invoice data to ensure timely data processing. However, there could be instances when invoice data is not available on the PO date submitted (i.e. weather conditions delay delivery, upload delay from distributor, etc)

• Call-in orders do occur. CH Robinson does not have visibility to call-in orders, so these POs are not included in the daily follow-up. The distributors would be responsible for uploading invoice data on time to ensure data is processed day of delivery.

• Order cutoff times: due to data transmission times, all orders must be submitted by Crunchtime at least 30 minutes before the current order cutoff time to ensure data is received by CH Robinson before cutoff.

Known Vendor Codes (FS ID)