This guide can be used to configure an electronic integration with Crunchtime and this vendor. This information is based on the last known setup and requirements from the vendor.
Submit a new request to your CSM. This is a managed integration through our EDI service. There is no cost for the use of this service; however, there is a cost for the setup and testing.
Support contacts:
- EDI onboarding and EDI support: Valerie Robertson <Valerie.Robertson@mclaneco.com>, <edisupport@mclanefs.com>
- General Support: help@mclane.com (specify it is for McLane EDI support if sending to this address)
- SourceLink: SourceLink_File_Errors@mclaneco.com - used to get customer-specific data like order/delivery schedule, and if there is a question about an order. They are the only ones who can support questions after the order processes through EDI
Integration Points
- Purchase Order – EDI x12 850
- Confirm Receipt – EDI x12 855
- Confirm Terms - not available
- Invoice – EDI x12 810
- Bid Sheets – not available
Vendor Setup - Header
- Vendor Code – decided on by the customer
- McLane uses two different ERP systems. If your accounts are serviced by warehouses that use JDE and non-JDE (MBM warehouses), then you will need to create two McLane vendor records - 1 for JDE and 1 for non-JDE.
Vendor Setup – Location Details
-
Account # - Chain # + account number or store number (see chain #'s below)
- Confirm the account number or store number to be used with the McLane resources
Vendor Setup – Charge and Credit Codes
This is a list of common codes found on invoices:
- FREIGHT
- TAX
- MISC1
- MISC2
Vendor Bids
-
Vendor Product Numbers are 6 digits and may have leading zeros
- McLane uses two different ERP systems. If your accounts are serviced by a warehouse not using JDE, then the product numbers may not be 6 digits.
- Vendor Units are not validated in the order files by McLane so EDI Unit Codes do not need to be mapped in the Package Types screen
Other Considerations
- Order and Delivery Schedules should be configured per location. It's possible that orders could error on the McLane side if the order date and/or expected delivery date in the order are invalid.
-
Crunchtime EDI services run differently than our standard integrations that utilize the Vendor Interface Guide file formats. The connection is made through our EDI processor. Files are exchanged over an AS2 connection directly with McLane. There are some specifics to call out:
- McLane enables all locations' invoices at the same time when you go live.
- It's recommended to disable resubmitting orders and "Create Back Order during Reconcile" from User Group controls.
- McLane’s logic for rounding is to round DOWN on credits. So if the extended value on an invoice for an item goes out to 4 decimal places, such as .2650, they will round down to .26. Crunchtime’s logic is to round logically, so in that case, we round up to .27. EDI invoices could fail processing due to this difference between the invoice total and sum calculated total.
- Order Guides have not been developed for the EDI integration. If you decide not to place orders in Crunchtime, you may use McLane's Sourcelink platform to order and download order guide information. If you decide to order from Crunchtime, the DCs can email you order guides, as Sourcelink will not be available. The frequency with which order guides are emailed is set to every 28 days, by default, but the frequency can be changed.
- Unfortunately, it’s not possible for a store to be set up for two different ordering systems (eg. Crunchtime and SourceLink portal). In the case that Crunchtime is down, the store is able to call in their order with McLane’s Order Gathering department, or email it to their distribution center.
- If an order is sent with invalid product #'s, McLane Sales will contact the store to clarify what the product is.
- Add-on orders should be called in, not submitted, as they may be seen as a duplicate order by McLane.
- Invoices will be sent the next day around 11 AM ET.
Chain #'s
Brand |
Code |
|---|---|
Bahama Breeze |
63 |
Bojangles |
59 |
Burger King |
06 |
Carl’s Jr |
13 |
Chick-Fil-A |
15 |
Chili’s |
19 |
Hardees |
29 |
KFC |
14 |
Pizza Hut |
10 |
Steak N Shake |
75 |
Subway |
82 |
Whataburger |
52 |
More ResourcesHow to Integrate With Vendors Guide - This guide will walk you through how to set up and test with a vendor for an integration. Vendor Interface Guide - Our Interface Guide lists the file formats approved for direct integration with Crunchtime. 👋 Want help from our Professional Services team to integrate this vendor for you? Contact our team at vendorintegrations@crunchtime.com |
Return to our full list of How To Integrate With Vendors Articles Here
Comments
2 comments
(2025.07.02) Updated article to note the frequency of emailed order guides.
(2026.07.29) Updated article to add additional chain IDs and remove references to Xchange.
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