How To: Prevent Pencil Whipping

Pencil whipping, also known as falsification or fraudulent completion of forms, can be a huge obstacle for accurate insights in your form submissions. In Zenput, there are 3 ways to identify if a form submission might have been pencil whipped. By utilizing trigger alerts based on a few fields in your forms, you can ensure accurate data collection and draw attention to potential issues. This article will provide step-by-step instructions on implementing these preventive measures in Zenput.

🔍 Navigate this article:

Method 1: Time to Complete Field
Method 2: Distance from Location Field
Method 3: Sensor Temperature Field

Method 1: Creating a Trigger Alert with the "Time to Complete" Field

This method allows you to set up alerts when a form is completed unusually quickly, which may indicate it wasn't filled out properly.

Method 2: Creating a Trigger with the "Distance from Location" Field

This method helps identify when a form is completed from an unexpected location, which could indicate the submission wasn't made on-site.

Method 3: Utilizing the "Sensor Temperature Field"

Note: This method is only available for Zenput Temperature Monitoring customers.

For Zenput Temperature Monitoring customers, this field automatically pulls readings from sensors directly into forms. This option allows for quick and efficient readings to be automatically filled in from ALL sensors or by limiting to specific sensor placement temperatures. This helps prevent pencil whipping at the restaurant level and draws attention to important details like sensor battery levels.

Form View Options:

💡 Best Practice: By utilizing the above methods, you can significantly reduce the risk of pencil whipping, thereby ensuring you get the most accurate data from your submissions.

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Access Zenput and go to 'Forms'. Locate the form you need and click the pencil icon to edit:
Go to 'Triggers' and click 'Create Trigger':
Give the trigger a Title. From the left menu, select the Metadata fields and choose "Time to Complete". Set your desired criteria and alert recipients. In this example, if someone completes the form in less than 5 minutes, a specially assigned user will receive an alert:
You can also create an automated follow-up task and assign the submitter a form or task if this happens. Once done, click 'Publish' in the upper right corner and you're all set!

Access Zenput and go to 'Forms'. Locate the form you need and click the pencil icon to edit:
Go to 'Triggers' and click 'Create Trigger':
Give the trigger a Title. From the left menu, select the Metadata fields and choose "Distance from location". Set your desired criteria and alert recipients. In this example, if the distance between the submitter and the location is greater than a set value, a specially assigned user will receive an alert:
Click 'Publish' in the upper right corner to save your changes.

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Method 1: Creating a Trigger Alert with the "Time to Complete" Field

Method 2: Creating a Trigger with the "Distance from Location" Field

Method 3: Utilizing the "Sensor Temperature Field"

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Method 1: Creating a Trigger Alert with the "Time to Complete" Field

Method 2: Creating a Trigger with the "Distance from Location" Field

Method 3: Utilizing the "Sensor Temperature Field"

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