Why didn't a Vendor Order transmit it to the Vendor?
- The Vendor Transmission setup is incorrect/incomplete:
- For FTP/SFTP vendors, if login credentials and/or FTP site URL are missing or inaccurate, the transmission will fail, and the order will remain in Not Sent status.
Tip: Click on the View FTP Log link. The log file will show if there was an error in the transmission process..
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- The vendor is set up with VO Mode and Interface, which are not compatible (for example, the DiCarlo interface supports only Email Text VO Mode).
- The Vendor Interface is not supported.
- The "Do not transmit" check box was selected before submission.
- The VO Mode is set to Phone or Web Services.
- The user changed the order status (Reconciled or canceled it) before the system could transmit it.
Tip: On the Recent Vendor Orders screen, check the Submit Date/Time column
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